| 1. What is iPagos.net? |
iPagos.net is a revolutionary payment method whereby a customer uses his/her mobile phone to complete a payment transaction. |
| 2. Where can I use iPagos.net? |
iPagos.net is accepted at affiliated merchants. We are adding more every day! |
| 3. How do add iPagos.net in my mobile phone? |
Sign up for iPagos.net through our easy online application. |
| 4. Are payments through iPagos.net secure? |
Yes. When you pay with iPagos.net, a new private pass code and an authentication code are generated at the moment of the purchase. |
| 5. When are the funds debited from my account? |
The funds are immediately debited from your account. The process is online and in real-time process. |
| 6. What type of account must I have in order to be able to pay using my cell phone? |
You should have an ebsg® virtual account which is directly linked to your cell phone number. |
| 7. How will the system determine that the amount is to be debited from my account? |
The system will debit the amount from your account because:
- The account is directly linked to your cell phone number, and
- Because the transaction is being initiated at the merchant’s location using a POS iSwipe-L which will identify it as unique at that precise moment.
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| 8. What are the minimum requirements my cell phone must have in order to be able to pay this way? |
| There are no requirements; it can be used either with or without internet access. |
| 9. What will happen if my cell phone is an older model which does not have Internet access as one of its features? |
Cell phones that do not have internet access can dial a number that will take them directly to an automated response system (IVR), similar to those you would encounter when you dial a bank’s phone number. |
| 10. Will be the case if my cell phone does have the Internet access feature? |
| Cell phones with internet access which can download applications will be able to work with a Java based program which will allow them to directly connect to the iPagos system to perform transactions. |
